Customer Support - Online Parts - Spare Parts - Search and Order

PARTS ONLINE - THE SOLUTION

Parts Online is the one true integrated online parts support system that can help small to medium sized OEMs perform like the well established market leaders. Parts OnLine is able to support numerous product types in various industries. Parts OnLine will bring your business closer to your customers and enhance your distributor relationships.

FEATURES

Parts OnLine main features are interactive online catalog browsing; individual and multiple searching; pricing and inventory management; parts ordering and administration; dealer account customization; product and parts promotions and data interchange with ERP.

Interactive catalog browsing

Transfer your interactive model catalogues online, including drawings and graphics, so that your dealers can view them and quickly identify needed parts.

Enhanced parts search function

Individual and multiple searches achieved via part number, part description or both, with capabilities to view part relations in the product BOM.

Customer Account Customization

System enables OEMs to handle customers with multiple locations and branch offices; multiple shipping addresses; choice of freight methods and companies; multiple discounts based on type of distributor or product; and multiple languages and currency options.

Purchase Order Administration

Retain full control of parts orders via error-free selection to the complete and/or partial shipment of the order; during the order execution process, the system issues timely order status information.

Pricing and inventory management

Obtain real time pricing, quote generation and product availability.

Promotion Campaigns

Designed to handle various user product promotional campaigns for either individual or selection of parts; the system provides OEMs with the capability to move excess or slow moving parts, upgrade kits, and advertise new products.

Electronic Data Interchange

The system and its databases are designed to interact with manufacturers' ERP systems and manage the resources, functions and overall information of the business.

Purchase Order Administration

CLIENTS SAY

Compete on the next level of business.

The people who never sleep - quickest reply and fix to ANY ISSUE ... COST EFFECTIVE AND INNOVATIVE.

Fil Filipov

Former CEO, Terex Cranes

The system allows us to save time, organize our data, avoid mistakes. Our customers appreciate being able to use the online system to get the information they need instantly.

Dan Dulevich

Schaeff Lift Truck, Inc.

Revenue levels have increased by 600%. I would recommend the Parts Online system to anyone that is looking to increase online sales, reduce call volume, and compete on the next level of business.